Gifted Memories is owned and operated by me - Jane - and Gary Browning, with frequent help and input from Noah (15), jewellery advice from Miss Mahli (9), and entertainment by Master Elijah, who is 5. We operate out of Cairns, North Queensland, and in between lapping up the gorgeous tropical sunshine and enjoying all that Cairns has to offer, our time is dedicated to helping our customers receive the best shopping experience that we can offer. Emails are answered by me, orders are filled by me, jewellery is quite often created by me, and any issues are handled by me. This provides continuity of service, and you will not find someone who is more eager to help you find that perfect gift. You can put your faith in us, and know that our belief is that every customer is special, and no question is a silly question.
Our website does not rely on other businesses to ship my products, they are shipped directly from our office in Cairns. If you have any issues, you are not fobbed off to another business who handled the creation and shipping of your item, it is followed up by me. Items are shipped quickly, often within 24 hours, and are shipped with love. They are packed carefully, often wrapped in colourful tissue paper to make sure that they arrive safely. And if they are gift wrapped, they are done so with high-quality wrapping paper and a beautiful organza and satin ribbon.
For all questions and enquiries, please feel free to email me on firstname.lastname@example.org . Due to family commitments and the need to get orders out as quickly as possible, my phone number is not provided, but rest assured that emails are always answered as quickly as possible.